This Privacy Policy explains how HS Smart Support (“we,” “us,” or “our”) handles information when you visit this website or contact us for independent digital printer and scanner services.
Information we collect
We may receive information you choose to provide, such as your name, email address, device model, operating system, and description of a technical issue. Our hosting and security providers may automatically process basic technical data such as IP address, browser type, referring page, and request timestamps.
How we use information
We use information to respond to inquiries, provide requested services, maintain site security, prevent abuse, improve our support materials, and comply with applicable legal obligations. We do not sell personal information.
Legal bases and retention
Where applicable, we process information to fulfill your request, pursue legitimate interests such as service security, comply with law, or act with your consent. We retain support correspondence only as long as reasonably needed for service, recordkeeping, dispute resolution, and legal compliance.
Service providers and disclosure
Information may be processed by providers that support website hosting, email, security, and business operations. We may also disclose information when required by law, to protect rights and safety, or in connection with a business reorganization.
Cookies and local technologies
This website does not intentionally use advertising cookies. Hosting providers may use essential technologies required for delivery, reliability, and security.
Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or portability of certain personal information. Contact us to make a request. We may need to verify your identity.
Children
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
Security and international processing
We use reasonable administrative and technical safeguards, but no transmission or storage system is completely secure. Information may be processed in jurisdictions with different data-protection rules.
Updates
We may update this policy as our services or legal obligations change. The effective date above identifies the latest version.
Contact us
For privacy questions or requests, email info@hpsmart.org.